Terms of business
CANCELING RESERVATION CONDITIONS
The reservation can be canceled more than 24 hours before the start of the service with a full reffund. Cancellation within 24 hours of the scheduled start of the trip will not be refunded. To cancel your reservation, you must notify us via e-mail or call the phone. „ Seasonal trade for rafting Buk“ has retained the right, no time limit, to cancel any activity due to bad weather, unfavorable river conditions or any other troubles that make it impossible to organize safe and comfortable rafting. In this case, users funds will be fully refunded or will be activated in another time upon agreement with the party. If the trip is canceled due to our fault, those who have paid the trip will receive a full refund. We are not responsible for any other costs you have had during this time, such as airline tickets, hotel rooms, services, or other charges.
CANCELED EXCURSIONS
If the trip is canceled due to our fault, those who have paid the trip will receive a full refund. We are not responsible for any other costs you have had during this time, such as airline tickets, hotel rooms, services, or other charges.
HEALTH AND MEDICAMENTS
It is very important to let us know if you have any medical problems.
YOUR RESPONSIBILITY
Our customers are responsible for choosing a trip that suits their interests and abilities. If there are any questions regarding safety, physical predisposition, feel free to contact us and we will answer any questions you may have. Our customers are, of course, responsible for their behavior. We ask that local laws be respected and that we will not tolerate the use of illegal drugs or any breach of the Croatian law. Instructor reserves the right to terminate and cancel activities if users are at risk of the rest of the team's safety. In that case, you will not be refunded.